The original artwork is a unique work created and finished by hand. A Fine Art edition is a limited, numbered and signed reproduction, produced on selected media to preserve quality and visual fidelity.
ONYROS - FREQUENTLY ASKED QUESTIONS
Before you choose.
Everything you may want to know about the artworks, Fine Art editions, purchasing and the journey to your home.
CLEAR ANSWERS
Choosing an artwork takes time.
Here you’ll find answers to the questions I receive most often.
I’ve gathered the key information about originals, editions, authenticity, payments, shipping and returns.
If you can’t find what you’re looking for, you can write to me directly: every message comes to me.
01 - ARTWORKS AND EDITIONS
Originals and Fine Art.
Yes. Each edition is numbered and signed. The available edition size is indicated on the individual artwork page.
Materials and media vary depending on the artwork and edition. The page for each work specifies the technique, medium, dimensions and all relevant details.
Unless otherwise stated, the dimensions refer to the artwork itself. The presence of a frame, border or stretcher is always specified on the artwork page.
02 - AUTHENTICITY
Documented and registered.
Originals and eligible editions are accompanied by the documentation specified on their respective artwork pages. The certificate includes the information needed to identify the work.
It is the system used to record identifying information for documented artworks, preserving their provenance and correspondence over time.
Where provided, the certificate allows access to the information available in the Onyros Official Archive.
03 - PURCHASING AND PAYMENTS
Choose with confidence.
From the artwork page, you can check availability and the available purchasing options. If direct purchase is not enabled, you can send an enquiry for more information.
Available payment methods are shown during the purchasing process or communicated before the order is confirmed.
Where compatible with the artwork and its documentation, you can request a personalized dedication before it is prepared. Please contact me before placing your order to check whether this is possible.
Yes. Please provide or communicate the required details before the purchase documentation is issued.
04 - SHIPPING
From my studio to your home.
Each work is carefully checked and packaged according to its medium, dimensions and destination. Original artworks on canvas are shipped flat, unless otherwise specified.
When included with the selected shipping service, you will receive a tracking number to follow the delivery until it arrives.
Delivery times depend on preparation, destination and the shipping service used. Any times shown on the artwork page or during checkout should be considered estimates unless otherwise confirmed.
Available destinations and any applicable costs are determined according to the country, dimensions and type of artwork. For a specific destination, you can contact me.
05 - RETURNS
After delivery.
Immediately document the packaging and the damage with photographs, keep all the materials you received and contact me as soon as possible. This information is important when investigating the issue with the carrier.
The applicable conditions depend on the type of artwork, any personalization and the applicable regulations. Before purchasing, please read the Terms and Conditions.
Personalized requests may be subject to different conditions. Any applicable exceptions will be clarified before the order is confirmed.
DIDN’T FIND YOUR ANSWER?
Write to me. I’ll reply personally.
For a specific artwork or a special request, the simplest way is to talk about it directly.
Talk to me